Serving Northern Nevada and Northern California NV Contractors License  #49317A  |  CA Lic #1054103
Google 4.9 · 1,500+ Reviews
(775) 261-8565
Tank or Tankless we install both

PURE
Water
Heaters

From the local company that sets the standard for water purification since 1993 — "If our name's on it, it's built to last and backed by our quality installation you can trust"
- Mike Guidara, Founder

★★★★★ 4.9
1,500+ Google Reviews
BBB
A+
A+ Rating
BBB Accredited Business
Live Pure — Pure Water Heaters of Nevada
Same-Day Service Available
Navien Certified Installer
Bradford White Authorized
Reno · Dayton · Fernley
NV Licensed #49317A
Google 4.9 Rating
All Work Fully Guaranteed
Financing Available
Same-Day Service Available
Navien Certified Installer
Bradford White Authorized
Reno · Dayton · Fernley
NV Licensed #49317A
Google 4.9 Rating
All Work Fully Guaranteed
Financing Available

Water Heater Solutions

"If it came from us it's the best — because that's all we carry — and we install it right the first time"
— Bryce Pollock, Managing Partner

Water heater expert
Tankless Water Heater Installation
01
Most Popular
Navien

Tankless Water Heater Installation

Endless hot water on demand with Navien's industry-leading tankless systems. Featuring a commercial grade stainless steel heat exchanger with a 15 year warranty — up to 37% fuel savings.

Traditional Water Heater Replacement
02
Bradford White

Traditional Water Heater Replacement

Bradford White sets the standard for durability, simplicity, and efficiency — engineered to stand the test of time — backed by the best warranties in the industry.

Commercial Installation
03
Enterprise

Commercial Installations

Large-scale commercial water heating solutions for businesses, hotels, restaurants, and more. All systems are in stock and ready to install ASAP.

Removal, Venting and Connections
04

Water Heater Service

We provide proactive descaling and flushing services to extend the life of your investment.

Our Trusted Brands:
Navien
NAVIEN
Certified Installer
Bradford White
BRADFORD WHITE
Authorized Dealer
NV Lic #49317A
CA Lic #1054103

What Our Customers Say

Don't take our word for it — here's what Northern Nevada homeowners and businesses say about working with us.

Read All Google Reviews

Which Water Heater
Is Right For You?

Choosing the right system depends on your household usage, budget, and efficiency goals. We help you decide — for free.

Bradford White

Bradford White Tank

Reliable, proven technology at a lower upfront cost. Industry-leading warranties and simple operation.

Lower Upfront Cost
More affordable initial investment
Simple Technology
Easy to understand and maintain
Same-Day Hot Water
Reliable hot water with large storage
Industry-Leading Warranty
Bradford White's best-in-class coverage
Ideal for Predictable Use
Perfect for smaller households
Built in the USA
Bradford White: Made in America since 1881
Learn About Traditional →

Not sure which is right for your home? We'll tell you for free.

Get a Free Recommendation

Simple as 1-2-3-4

From your first call to hot water flowing — we make the process effortless.

1

Call or Request Online

Give us a call or fill out the quick form. Tell us about your current setup and what you need.

2

Free Consultation

We'll assess your home's needs and recommend the best system for your usage and budget — no pressure.

3

Scheduled Installation

Our licensed techs handle everything: removal, installation, all connections, venting, and startup.

4

Hot Water, Guaranteed

We test and calibrate everything before we leave. You'll have reliable hot water — backed by our warranty.

30+
Years Serving
Northern NV

Northern Nevada's Trusted Water Heater Experts

Pure Water Heaters of Nevada is a small, family-owned company founded in 1993. Our owners, Mike Guidara and Bryce Pollock, have a deep passion for helping others with their water needs. Our journey began in founder Mike's garage — and through dedication and hard work, we've grown to serve all of Northern Nevada.

Local & Family Owned
We're your neighbors — we care about your experience and satisfaction.
15,000+ Systems Installed
Our track record speaks for itself — experience you can trust.
Licensed & Certified
NV Lic #49317A | CA Lic #1054103 | Navien & Bradford White Certified
All Systems In-Stock
Stocked in our Reno warehouse — ready for same-day installation.
Meet Our Team

Three Locations
Across Northern Nevada

Serving Northern Nevada and Northern California.

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Reno

Main Office
245 Vine St, Suite C
Reno, NV 89503
Mon–Fri 7:30am–5:30pm · Sat–Sun by appt
(775) 261-8565 Get Directions
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Dayton

Branch Office
160 1/2 US-50
Dayton, NV 89403
Mon–Fri 7:30am–5:30pm · Sat–Sun by appt
(775) 261-8565 Get Directions
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Fernley

Branch Office
260 Main St, Suite A
Fernley, NV 89408
Please call for appointment
(775) 261-8565 Get Directions

Get Hot Water Sorted Today.

All systems are in-stock in our Reno warehouse. Same-day and next-day installation available. Call now or submit a quote request.

Navien Tankless
Water Heaters

Endless hot water on demand. Industry-leading 98% UEF efficiency. Serving Reno, Dayton & Fernley since 1993.

Why Reno Homeowners
Choose Navien Tankless

A water heater is only as good as its installation. Our Navien-certified technicians handle every step from removal to final calibration.

Endless Hot Water On Demand
Heat water only when you need it — no tank, no standby waste. Back-to-back showers, running the dishwasher, doing laundry: handled.
Up to 98% UEF Efficiency
Navien's condensing technology extracts maximum heat from every BTU, cutting water heating costs by up to 40% vs. a standard tank.
NaviLink Smart App Control
Monitor temperatures, set schedules, and diagnose issues from your phone. Navien's NaviLink Wi-Fi module included on NPE-2 series.
20+ Year Lifespan
Outlasts a conventional tank 2-to-1. With proper annual maintenance, Navien units routinely hit 20–25 years of reliable service.
Space-Saving Wall-Mount
Roughly the size of a large suitcase. Frees up the floor space a bulky tank used to occupy — ideal for smaller utility rooms and garages.
Navien Certified Installer
Pure Water Heaters is a certified Navien installer. That means manufacturer-backed warranty coverage and guaranteed proper installation.
Get a Tankless Quote
Navien tankless installation Navien unit lineup
98%
Max UEF Efficiency
40%
Energy Cost Savings
20+
Year Lifespan
Hot Water Supply

On-Demand Heat.
Zero Standby Waste.

Traditional tanks heat and re-heat a full tank of water around the clock — even at 3am when nobody's home. Tankless units heat water instantly only when a tap opens.

01

Tap Opens

A flow sensor detects water movement and instantly signals the burner to fire.

02

Water Heats Instantly

Cold water passes through a heat exchanger and exits at your target temperature in seconds.

03

Tap Closes

The burner shuts off immediately. Zero energy used. Zero standby loss. Until the next time.

Tankless FAQ

Will a tankless unit keep up with my whole house?

Yes — if it's properly sized. We calculate your home's peak demand (simultaneous showers, appliances, etc.) and select the right Navien model. Most homes use the NPE-180A or NPE-240A. Commercial properties may use multiple cascaded units.

Do I need to upgrade my gas line?

Possibly. High-efficiency tankless units require a larger gas supply line than a standard tank. We assess your existing line during the quote visit and include any necessary upgrades in the project scope.

Is the Navien warranty honored if you install it?

Absolutely. As a Navien Certified Installer, our installations qualify for full manufacturer warranty coverage — typically 15 years on the heat exchanger, 5 years on parts.

How long does the installation take?

Most residential tankless installs take 3–5 hours. This includes removing and disposing of the old unit, installing the new unit, making all connections, setting up venting, and performing full startup and testing.

What maintenance does a tankless unit need?

Annual descaling is recommended, especially in Northern Nevada where hard water is common. Navien units have self-diagnostic systems that alert you when service is needed. We offer maintenance plans.

Can I get instant hot water at distant fixtures?

Yes — Navien's built-in recirculation pump (on NPE-2 series) keeps hot water in the lines so it arrives at distant taps within seconds, not minutes.

What's the difference between NPE and NCB series?

The NPE is a dedicated water heater. The NCB is a combination unit that also heats your home via a hydronic system — two systems in one. We'll recommend based on your setup.

Do you offer financing?

Yes. Qualified customers can finance a new Navien system from a low monthly payment. Ask us about current terms when you request your quote.

Ready for Endless Hot Water?

Navien-certified installation. All units in-stock in our Reno warehouse. Same-day service often available.

Bradford White
Traditional Water Heaters

Dependable hot water storage. Industry-leading warranties. Made in America. Serving Northern Nevada since 1993.

Bradford White installation Bradford White water heater

Proven Reliability.
Best-in-Class Warranty.

If your existing water heater is leaking, underperforming, or past its service life, a Bradford White replacement is often the smartest, most cost-effective solution. We stock units in our Reno warehouse for same-day or next-day installation.

Bradford White has been building water heaters in the USA since 1881 — over 140 years of engineering and quality control. Their plumber-only distribution model means you only get a Bradford White through a licensed professional, not a big-box store.

Lower Upfront Cost
More affordable initial investment than a tankless system — ideal when budget timing matters.
Simple, Proven Technology
Straightforward operation, easy to diagnose, long track record of reliable performance in Northern Nevada's hard water conditions.
Industry-Leading Warranty
Bradford White's AeroTherm® and Defender Safety System® units carry 6–12 year full tank warranties with extended coverage options.
In-Stock — Same-Day Available
We stock the most popular Bradford White residential and light-commercial models in our Reno warehouse, ready to install today.
10–15 Year Typical Lifespan
With proper installation and annual maintenance, Bradford White units deliver over a decade of dependable service.
Get a Replacement Quote

Find the Right Unit for Your Home

We carry residential, light commercial, and energy-efficient electric Bradford White models. Our techs will match the right unit to your home's hot water demand.

Residential Gas
40–75 gallon · Natural gas or propane
Defender Safety System®
Vitraglas® tank lining
Hydrojet® cold water inlet
6-year warranty standard
High Efficiency Gas
40–75 gallon · Power vent & direct vent
0.67+ Energy Factor
Flexible venting options
Induced draft burner
8-year warranty
Light Commercial
75–100 gallon · High recovery
High first-hour rating
Heavy-duty anode rods
Commercial-grade construction
3-12 year warranties

Traditional Water Heater FAQ

How do I know when to replace my water heater?

If your unit is 10+ years old, you're noticing rust-colored water, running out of hot water faster than before, hearing popping or rumbling sounds, or seeing water pooling near the base — it's time to replace. Call us and we'll assess it for free.

Can you install the same day my heater fails?

In most cases, yes. We stock Bradford White units in Reno. If you call by noon on weekdays, we can often complete the installation the same afternoon. Call (775) 261-8565 for availability.

What size tank do I need?

It depends on your household size and usage patterns. A general guide: 1–2 people → 30–40 gal; 3–4 people → 40–50 gal; 5+ people → 50–80 gal. We'll properly size the unit based on your peak demand.

Will you haul away my old unit?

Yes, always. Removal and responsible disposal of your old unit is included in every installation. You don't have to lift a finger.

Do you pull permits?

Yes. All installations are permitted and code-compliant. We handle the paperwork — you get peace of mind and a clean inspection record on your home.

How long does installation take?

A standard residential tank replacement takes 2–3 hours from arrival to cleanup. Commercial installs may take longer depending on scope.

Is Bradford White really better than store-bought brands?

Bradford White is a plumber-only brand — it's not sold at Home Depot or Lowe's. Their units are built to higher standards and carry better warranties. The difference in build quality and longevity is significant.

Do you offer a warranty on the installation?

Yes. We guarantee our workmanship in addition to the manufacturer's equipment warranty. If anything is wrong with the installation, we fix it — no questions asked.

Old Heater Failing?

Bradford White in stock. Professional installation. Often same-day. Call now or request a quote online.

Commercial Water
Heater Installations

Large-scale commercial water heating for businesses, restaurants, hotels, and apartment complexes. Systems in-stock. Same-day available.

Built for Business.
Built to Last.

From a small restaurant to a full apartment complex, we have the licensing, experience, and equipment to handle any commercial water heating project in Northern Nevada.

Commercial Navien installation

Why Businesses Choose Us

Licensed & insured for commercial work in Nevada and California
All systems in-stock — no waiting weeks for equipment
Fast project turnaround to minimize operational downtime
Navien & Bradford White certified commercial installer
Trusted by hospitals, hotels, restaurants & gov agencies
30+ years commercial experience in Northern Nevada
Request Commercial Quote
Restaurants & Food Service

High-demand hot water for commercial kitchens. We size and install to health code requirements, with rapid-recovery models that keep up with peak service hours.

Hotels & Multi-Unit Buildings

Centralized and distributed hot water systems for hospitality and residential applications. We design for peak-hour demand with redundancy built in.

Offices & Healthcare Facilities

Reliable, code-compliant hot water for office complexes, clinics, and government facilities. We've served Reno's major medical and government institutions for decades.

Industrial & Manufacturing

Process water heating and high-volume solutions for industrial operations. Custom engineered for your specific demand profile and operational requirements.

How a Commercial Install Works

We handle every phase of the project — from initial assessment through final inspection — so you can focus on running your business.

1

Site Assessment

We visit your facility, assess current infrastructure, peak demand load, gas/electrical capacity, and venting options. No charge.

2

System Design & Quote

We present a detailed solution with equipment specs, project scope, timeline, and a fixed-price quote. No surprises.

3

Permitted Installation

Our licensed crew handles permits, removal, installation, all connections, venting, and startup — minimizing downtime.

4

Testing & Handoff

Full system testing, calibration, and documentation. We walk you through operation and leave everything clean.

Need a Commercial Quote?

Tell us about your facility and we'll scope a solution. Free consultation, fixed-price quote, rapid turnaround.

All Services

With 30 years of experience in the water industry, rest assured you are in good hands. All systems in-stock in our Reno warehouse — ready to install ASAP.

Everything Water Heater,
Start to Finish

We don't just drop a unit and leave. We handle every part of the job so you have zero headaches from start to finish.

Tankless Water Heater Installation

Complete Navien tankless installation — properly sized, fully connected, started up and calibrated. Certified installer, manufacturer warranty intact.

Learn More

Traditional Tank Replacement

Same-day Bradford White tank replacement in most cases. We haul the old unit, install the new one, and leave your utility room clean.

Learn More

Commercial Installation

Large-scale commercial water heating for any application. Restaurants, hotels, apartment complexes, offices, healthcare facilities.

Learn More

Removal & Disposal

We remove and responsibly dispose of your old water heater. You don't touch it, haul it, or pay extra for disposal.

Learn More

Water, Gas & Electrical Connections

All plumbing, gas line, and electrical connections handled by licensed professionals. Code-compliant and inspection-ready.

Learn More

Venting & Condensate Setup

Proper venting and condensate line installation for high-efficiency units — critical for safe operation and warranty compliance.

Learn More

System Startup, Testing & Calibration

Every installation ends with a complete startup test, thermostat calibration, leak check, and documentation before we leave.

Learn More

NaviLink Smart Control Setup

We configure Navien's Wi-Fi module and walk you through the NaviLink app so you can monitor and control remotely.

Learn More

All Systems In-Stock in Reno

Whether you need a single residential unit or a commercial system, we have it ready. Same-day installation is often available.

Schedule Installation
Technician installing water heater

Licensed. Local.
Accountable.

Any plumber can swap a water heater. We do more: we assess your home's unique demand, properly size the system, handle every connection, and don't leave until everything is tested and working perfectly.

NV Lic #49317A · CA Lic #1054103
Fully licensed and insured in both Nevada and California.
Navien Certified · Bradford White Authorized
Manufacturer-certified for both of our core product lines.
All Stock On-Hand
No waiting for parts to arrive from a distributor. We stock it.
Same-Day Service Available
Call before noon most weekdays for same-day installation.

Ready to Get Started?

All systems in-stock. Same-day and next-day installation available. Call us now.

Why Choose Us?

Local, family-owned since 1993 — we're Northern Nevada's go-to water experts, setting the standard for water treatment with quality products, fair pricing, and prompt, personal service.

Our Story — Built on Standards and Integrity, Not Shortcuts

What started in 1993 as a one-man operation in a single-car garage in Midtown has grown into Northern Nevada's leading water treatment company — with three locations, over 30 team members, and more than 15,000 systems installed. Along the way, we've built something even more important than growth: lasting relationships, one client at a time.

Founder Mike Guidara built this company on a no-nonsense philosophy — get it done right, the first time. That mindset still defines our culture today. We don't cut corners, and we don't settle. Our standards for customer satisfaction are higher than what most consider "acceptable" — and that's exactly why our clients trust us.

Today, Pure Water Systems of Nevada is led by Mike Guidara, alongside partners Bryce Pollock and Chris Lombardo, backed by a team of dedicated professionals who live and breathe our mission. We're not here for one-time sales — we're here to build lifelong relationships and deliver better water for life.

We are fully licensed plumbing and water purification contractors, insured, and certified by the Water Quality Association. Our expertise is trusted not only by homeowners, but also by major industries, government agencies, and hospitals throughout Northern Nevada — because when water quality matters, there's no room for error.

This is who we are. This is what we've built. And this is why Northern Nevada chooses us.

Bryce Pollock — VP, Pure Water Systems of Nevada 4.9 Google Reviews · BBB A+ Accredited
0
Founded
0
Systems Installed
0
Team Members
3
Showroom Locations

What Sets Pure Water Apart

Local & Family Owned

We're your neighbors. A local, independent business with deep roots in the Northern Nevada community since 1993. Not a franchise. Not a national chain.

American-Made Products Only

We sell only American-made products from leading brands including Puronics, Pentair, Evolve, Water-Right, Clack, and more. Quality you can trust.

Real Lifetime Warranty

Our warranties aren't loaded with loopholes. When we say lifetime warranty, we mean it — you're covered for life with no fine print surprises.

WQA Certified Experts

Our team holds Water Quality Association certifications. We're not sales people — we're water quality scientists who educate you and find the right solution.

Guaranteed Results

We test your water before and after installation. If your system isn't performing to spec, we'll fix it. Period. Your satisfaction is guaranteed.

Old-Fashioned Service

We build lifelong friendships with our customers. Our owners Mike and Bryce are personally committed to your complete satisfaction with every interaction.

American-Made Product Partners

We partner with the most respected names in water treatment — all American-made, all backed by our lifetime warranty guarantee.

Puronics
GE
Charger Water
Pura
Water-Right
Layne
Purolite
Atlantic Ultraviolet
Pentair
Hydrotech
Clack
Aqua Flo
Brita
Stenner
Clover
Grundfos
AXEON

Our Core Values

These aren't just words on a wall — they're the principles that guide every interaction, every installation, and every customer relationship.

Common Sense

Do what's right for everyone. Use your head, access your resources. Think logically to make quick decisions and don't rely on others unnecessarily.

Accountability

Make plays, not excuses. You are accountable to our team and our customers. Do the job right the first time. Own up to results — good and bad.

Extreme Ownership

Own your position. We are composed of GEMs (Go the Extra Mile) — not LAPs (do as Little as Possible). Work like it's your company.

Mutual Respect & Trust

We want to be business partners, not just employer/employee. Team members and experts who have each other's backs — always.

Sense of Urgency

Get your work done efficiently with a positive, "make it happen" attitude. Work hard, play hard. Our customers deserve our best, right now.

Constant Improvement

A desire to constantly improve and accept change. Continuing education is imperative. Change is the price of survival — embrace it.

Experience the Pure Water Difference

Join 15,000+ Northern Nevada families who trust us with their water. Start with a free test today.

Frequently Asked
Questions

30 years of water heater questions — answered. Can't find what you need? Call (775) 261-8565.

Installation & Process Questions

How long does installation take?

Most residential installations take 2–4 hours from arrival to walkthrough. This covers removal and disposal of the old unit, new unit installation, all plumbing/gas/electrical connections, venting, and full startup testing. Commercial installs vary based on scope.

Do you do same-day installation?

Yes — we stock all of our most popular Navien and Bradford White units in our Reno warehouse. Depending on your location and the time of your call, same-day service is often available. Call (775) 261-8565 for availability.

Do you pull permits?

Yes. All installations are permitted and code-compliant. We handle the paperwork. You get a clean inspection record on your home or facility.

Do you haul away the old unit?

Always. Removal and responsible disposal of your existing water heater is included in every installation. No extra charge.

What brands do you install?

We are a Navien Certified Installer for tankless water heaters, and an Authorized Bradford White Dealer for traditional storage tanks. We chose these two brands because we trust them to perform for our customers long-term.

Will my home need any upgrades for a tankless unit?

Possibly. Tankless units require a larger gas supply line and different venting than a standard tank. We assess your existing infrastructure during the quote visit and include any necessary upgrades in the full project scope.

Are you licensed and insured?

Yes. NV Lic #49317A · CA Lic #1054103. Every technician is licensed, background-checked, and covered by full liability insurance.

How long have you been installing water heaters?

Since 1993 — over 30 years. We've installed more than 15,000 systems throughout Northern Nevada and have seen virtually every scenario and challenge a home or commercial installation can present.

Can you install the same brand/model I already have?

Usually yes, though we'll recommend whether a direct replacement or an upgrade makes more sense given your unit's age and condition. We carry current Bradford White and Navien models.

Tankless vs. Traditional — Which Is Right?

Navien

Navien Tankless — Best If You:

Want endless hot water without running out
Want lower monthly energy bills (up to 40% savings)
Have a growing household or high usage
Want smart app control and diagnostics
Are planning a long-term stay — the ROI is strong over 15–20 years
Bradford White

Bradford White Tank — Best If You:

Need a quick, budget-conscious replacement today
Have a smaller household with predictable usage
Want simplicity — no app, no learning curve
Your gas line or venting can't support tankless without major work
Prefer the lowest possible upfront cost

How much does a new water heater cost?

It depends on the unit type, size, and your existing infrastructure. Traditional Bradford White tank replacements start at a lower price point; Navien tankless installations require a higher upfront investment but generate significant long-term savings. The best way to get an accurate number is to request a free quote — we'll give you a flat-price estimate with no hidden fees.

How long does a Navien tankless unit last?

20 years or more with proper maintenance — roughly twice the lifespan of a traditional tank. Navien's heat exchangers are built for longevity, and their self-diagnostic system alerts you when service is needed.

What's the warranty on Bradford White tanks?

Varies by model — typically 6 years on the tank and 1 year on parts for residential units, with 8–12 year options available on premium models. As an Authorized Bradford White Dealer, we register the warranty for you at installation.

Do you service water heaters you didn't install?

Yes, for repairs and diagnostics. However, for full replacements, we install Navien and Bradford White exclusively. We don't install third-party equipment we can't stand behind.

What maintenance does a water heater need?

Annual inspection and flushing is recommended for tank units. Tankless units benefit from annual descaling — especially important in Northern Nevada where hard water is common. Ask about our maintenance plans.

Do you offer financing?

Yes. Qualified customers can finance a new system at a low monthly rate. Ask for current terms when you request your quote.

Coverage & Locations

What areas do you serve?

We serve the greater Reno/Sparks area, Dayton, Fernley, Carson City, Minden/Gardnerville, and Fallon. With three offices across Northern Nevada, we cover a wide service area. Call us to confirm coverage at your address.

Do you serve California?

Yes. We hold California Contractor License #1054103 and service communities in the Lake Tahoe area and nearby California communities.

Is there a service call fee?

For installations, no — our quote visits are free. Call for current service and repair diagnostic pricing.

My water heater just failed — what do I do?

Call us immediately at (775) 261-8565. We treat failed water heaters as emergencies and will prioritize your call. In most cases we can install a new unit same-day or the following morning.

Do you work on weekends?

Saturday appointments are available. Call ahead to confirm weekend availability for your location.

How do I request a free quote?

Call us at (775) 261-8565 or submit the form on our Contact page. We respond within one business hour during regular hours.

Still have a question we didn't answer?

Call (775) 261-8565

Why Pure Water
Heaters of Nevada?

There are a lot of plumbers and contractors in Northern Nevada. Here's why thousands of homeowners and businesses choose us specifically.

Navien installation

Not Just a Plumber.
A Trusted Partner.

We've been doing this since 1993. In that time we've seen every type of home, every type of failure, and every type of customer. What we've learned is that people don't just want a water heater installed — they want someone they can trust, who shows up on time, does the job right, and backs their work.

That's what we've built. A company that's accountable to this community because we live and work in it.

Request a Free Quote

Six Reasons Northern Nevada
Chooses Pure Water Heaters

Family-Owned Since 1993

We're not a national chain or franchise. Every job matters to us personally — it's our name and our neighbors.

Always Ready to Install

Full inventory in our Reno warehouse. No waiting weeks. If you need hot water today, we can often deliver.

Navien & Bradford White Certified

We're certified by the manufacturers. Proper installs, valid warranties, and accountability that box-store plumbers can't offer.

4.9 Stars · 1,500+ Reviews

Our reputation is earned one installation at a time. We don't advertise our way to reviews — we earn them.

Fully Licensed & Insured

NV Lic #49317A · CA Lic #1054103. Every tech is licensed, background-checked, and covered by full liability insurance.

Fair, Transparent Pricing

No hidden fees. No surprise charges. We give you a clear upfront quote — and that's what you pay. Financing available.

Real Words from Real Customers

Over 200 verified Google reviews. Here's a sample of what Northern Nevada homeowners say about working with us.

"Pure Water Heaters was the most professional contractor I've worked with in years. On time, clean work, and the system works perfectly."

Robert W.
Carson City, NV

"Called on a Monday with a failed heater. New Bradford White installed Tuesday afternoon. Fast, fair, and exactly what they quoted."

Carla M.
Sparks, NV

"They installed a commercial Navien for our restaurant two years ago. Not a single issue. Best money we ever spent on equipment."

Tom K.
Fernley, NV
Read All Google Reviews

Experience the Pure Water Heaters Difference

Same-day service available. Free quotes. No hidden fees. Call or submit online.

Home Emergency Service
24 / 7 Emergency Response

Water Heater
Emergency?
We Come Fast.

Don't settle for cold showers. We move fast with 11 highly trained installers, and full stocked trucks. With 3 Northern Nevada locations, we're ready to replace your water heater often on the very same day.

24/7
Emergency Line
(775) 261-8565
Reno · Dayton · Fernley
Same-Day Installs Available

When It Can't Wait Until Monday

Some water heater problems are inconvenient. Others are emergencies. Here's how to know the difference — and what to do right now.

Water Pooling Around the Unit
A leaking tank can cause floor damage, mold, and structural issues fast. Shut off the water supply and call immediately.
Smell of Gas Near the Unit
Leave the building immediately. Don't use light switches. Call your gas company, then call us for emergency replacement.
Complete Loss of Hot Water
Pilot light out, failed heating element, or a dead control board. We diagnose and replace same-day in most cases.
Loud Popping, Rumbling, or Banging
Heavy sediment buildup causes pressure stress. Left unchecked, it can crack the tank. Don't wait.
Rusty or Discolored Hot Water
Rust inside the tank means the anode rod has failed and tank corrosion has begun. Replacement is needed soon.
What To Do Right Now
1
Turn off the water supply valve above or behind the unit.
2
If you smell gas — leave, don't touch switches, call your gas company first.
3
For no hot water or a failed unit — call us immediately at (775) 261-8565.
4
We'll assess your situation, confirm stock, and get a tech dispatched fast.
Call Emergency Line Now Request a Quote Online
Why Call Us for an Emergency?
All Navien & Bradford White units in-stock in Reno
Same-day installation — often within hours of your call
Licensed techs — NV #49317A · CA #1054103
30+ years serving Reno, Dayton & Fernley
We handle removal, install, connections, testing — full job

From Your Call to Hot Water Running

We make emergencies as painless as possible. Here's exactly what happens when you call.

1

You Call — We Answer

Call (775) 261-8565 any time. A real team member answers and assesses your situation immediately.

2

Stock Confirmed

We check our Reno warehouse stock in real time. In most cases your replacement unit is already on the shelf.

3

Tech Dispatched

A licensed technician is dispatched to your location — often within 1-2 hours of your call during business hours.

4

Hot Water Restored

Full removal, installation, connections, venting, and testing — done in one visit. You have hot water before we leave.

Emergency Service Areas

We dispatch from three Northern Nevada locations to reach you fast.

Reno / Sparks

Primary Dispatch
245 Vine St, Suite C
Reno, NV 89503
Covers: Reno, Sparks, Sun Valley, Incline Village
(775) 261-8565 Get Directions

Dayton / Carson

Emergency Dispatch
160 1/2 US-50
Dayton, NV 89403
Covers: Dayton, Carson City, Minden, Gardnerville
(775) 261-8565 Get Directions

Fernley / Fallon

Emergency Dispatch
260 Main St, Suite A
Fernley, NV 89408
Covers: Fernley, Fallon, Silver Springs, Yerington
(775) 261-8565 Get Directions

Water Heater Emergency?
Call Right Now.

Don't go another night without hot water. Our team is standing by with fully stocked vehicles and same-day installation capability across all of Northern Nevada.

Ultra Fast Scheduling

Professional installations done right — we respond within 1 business hour.

Request a Rapid Quote

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A+ Rating
BBB Accredited Business

We never share your info. You'll hear from us within 1 business hour.

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Thank you! We'll call or email you within 1 business hour. For urgent issues call (775) 261-8565.

Contact Information

Three Locations
Across Northern Nevada

Serving Northern Nevada and Northern California.

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Reno

Main Office
245 Vine St, Suite C
Reno, NV 89503
Mon–Fri 7:30am–5:30pm · Sat–Sun by appt
(775) 261-8565 Get Directions
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Dayton

Branch Office
160 1/2 US-50
Dayton, NV 89403
Mon–Fri 7:30am–5:30pm · Sat–Sun by appt
(775) 261-8565 Get Directions
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Fernley

Branch Office
260 Main St, Suite A
Fernley, NV 89408
Please call for appointment
(775) 261-8565 Get Directions
Fast Response

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Tell us about your water heater needs. We'll recommend the right solution and give you a no-pressure quote.

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Mike Guidara
Ultra Fast Scheduling
Professional installations done right — we respond within 1 business hour.

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4.9 Stars 1,500+ Google Reviews | BBB A+ Accredited